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Privacy Policy

Our Privacy Commitment

Preppio is committed to protecting your information. We do not rent or sell your data to third parties. Your data is also not used for targeted ads or any other kind of profiling. We have recently updated our Policy due to requirements under the European Union (EU) data protection law called the General Data Protection Regulation (GDPR). We have attached a link to our updated Data Processing Addendum (DPA) here.

When using the solution as a customer:

Data Storage 

All information provided by our users is stored in Europe or the US depending on where you are located. Customers who have inquiries about where their data is stored and potential access to move these can contact us to find a solution to their requirements.


Logs are only kept for up to one week for the sole purpose of facilitating troubleshooting. Some logs are kept for up to 6 months to improve the service and prevent abuse. These logs do not include any personal information.

Profile Information that you provide

When you create a personal account on Preppio, we ask you to provide a name and an email address. We may ask you to provide additional information for billing purposes and might share it with the billing provider if required. The profile data that you provide is used to provide and support the service and might be shown to other users when they search for you or want to connect to you. You can change or delete your profile information at any time at the source where your profile is created and managed.

If you provided an email address, Preppio might send you an email to notify you of important changes (e.g. to confirm your email address or to notify you about events related to your organization or company).

Third parties

We will only access and share your data if required by law or legal process, to provide the service or solve customer support requests, to enforce the Terms of Use and/or protects its rights.

We may share your personal information and data with a third party in the event we (or our affiliates) merge with or any of our assets or voting securities (or those of our affiliates) are acquired by that third party, or if we are otherwise involved in a transaction with similar financial effect. In such a situation, we would make reasonable efforts to request that the third party or new combined entity or other structure or successor follow this privacy policy with respect to your personal information. If your personal information was thereafter intended to be used differently from what is described in this privacy policy, we would ask the third party or successor to provide you with prior notice.

Notification of Changes

This Privacy Policy may change from time to time and we will make the changed Privacy Policy available through the Apps and post changed version of this Privacy Policy on the Site. You agree to review Privacy Policy regularly to be aware of any changes. You agree that your continued use of our Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

Questions? Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at support@preppio.com.

Terms of Use

Please read the Terms of Service governing the use of the Site and the Service, as they also govern the terms of this Privacy Policy.